faq

  • who are you?

    i have been in the wine trade since 2009. beginning as a napa wine importer but quickly realized fine wine is a much more comfortable business 😂

  • your offerings are priced very competitively, should i trust you?

    you absolutely should. although i source from many countries around the world, but i only deal with reputable suppliers who also are my long term suppliers.

    the ultra competitive price is simply a result of my lean operation. i have no employee, no accountant, nothing. just myself. hence the name lone wolf.

  • how is your wine stored?

    in a temperature and humidity controlled wine cellar. the storage is a hkqaa certified fine wine storage facility. with 24/7 access, i can offer pickup/ delivery service even during weekend and night hours. that’s also when you need to drink the most perhaps?

  • okay, i'll purchase something. how am i going to pay you?

    simple answer is by fps/ bank wire. this will ensure a quick process time for your order.

    cash is also acceptable in a case by case basis. i am not sure credit card is a good idea, neither you nor me would like to eat the 2+% fees i think?

    if you want to get creative, crypto is something we can discuss.

  • what about shipping?

    for local shipping. i always try to deliver orders the same day, given payment is well cleared and shipping instruction is given ahead of time.

    for international shipments, i will have the courier of your choice to pickup the package the day after payment is cleared.

  • anything else i should know?

    nothing much really. feel free to whatsapp me anytime if you have any question. this is the easiest and fastest way to communicate with me. the button at your right bottom corner is there for a reason.